ASSET MANAGEMENT SYSTEM
Asset Management System (AMS)
AMS can be purchased in our partner portal, which gives you a concrete overview of all your company’s internal IT such as phones, tablets, laptops, desktop computers, etc.
Features of our AMS system:
This ensures quick handling as we have all the information needed to handle your case.
Importing a CSV file is possible for both devices and users to quickly get your company started with our AMS solution. AMS gives you a clear and user-friendly system without compromising on functionality.
Device for service
It has never been easier to order service for your electronics.
Order service with just one click with AMS. We have developed a “Quick Repair” feature that can be performed on your electronics. This means that it is possible to request an order and have your electronics picked up by our driver with just one click.
As an extension of AMS, it is possible to personalize each device for each employee. This means that options and functions, such as special access, apps, etc., can be customized for the user. If an employee’s device (phone, tablet, computer, etc.) becomes defective, it is possible to deliver it for repair to Mentech. Instead of waiting for the repair, the employee is loaned a functionally equivalent device in exchange with the same setups and settings. This way, your company does not have unnecessary waiting times for repairs of your electronics.
We call this function “quick swapping” the user’s device. A feature in the system transfers data from the defective device to a clear, functional device, and at the same time, service is ordered for the defective device. The function is dedicated to users who are unable to wait for a repair. In this way, work can continue immediately. Mentech picks up the defective electronics and delivers it back for a new cycle.
Transportation
When you do business with Mentech, you have several options for submitting your defective electronics:
• Submit personally at your nearest Mentech store (remember pdf if applicable)
• Send your device by mail (remember pdf)
• Have Mentech pick up your device (remember pdf)
We have a strong focus on providing the best possible customer service to our customers. The same goes for our service and handling of our customers' property. We treat both hardware and software with respect and according to controlled rules and procedures. This ensures that you as a customer can always feel safe and in the best hands here at Mentech. Come in or contact us and let us help you move on with your electronics.
Unique solutions
We have developed several unique solutions as an extension of our digital platform.
Read more about the different solutions below:
So much more
Our many different systems contain countless effective features, which is why we are more than happy to showcase our solutions. If you would like to hear and see more about what AMS or any of our other systems can do, please do not hesitate to contact us and get a detailed walkthrough of which solution matches your company’s needs.
Contact us - learn more about what Mentech can offer you!